Course Schedule and Catalog
Course Schedule - Spring Semester 2020
Meeting location information can now be found on student schedules in ESTHER (for students) or on the Course Roster in ESTHER (for faculty and instructors).Additional information available here.
Meeting location information can now be found on student schedules in ESTHER (for students) or on the Course Roster in ESTHER (for faculty and instructors).Additional information available here.
MGMT 744 001 (CRN: 24237)
SERVICES OPERATIONS
Long Title: SERVICES OPERATIONS
Department: Management
Instructor: Bhagat, Ratan
Meeting: 4:00PM - 5:30PM TR (16-MAR-2020 - 23-APR-2020)
Part of Term: MBA Term II
Grade Mode: Standard Letter
Course Type: Lecture
Language of Instruction: Taught in English
Method of Instruction: Face to Face
Credit Hours: 1.5
Course Syllabus:
Course Materials: Rice Campus Store
Restrictions:
Must be enrolled in one of the following Program(s):
MBA for Professional Extended
MBA for Professionals
MBA for Professional Weekend
MBA - Executive Program
MBA
Must be enrolled in one of the following Level(s):
Graduate
Graduate Quadmester
Prerequisites: MGMT 574 OR MGMW 574 OR MGMP 574 OR MGMT 874
Section Max Enrollment: 36
Section Enrolled: 10
Enrollment data as of: 24-APR-2025 4:22PM
Final Exam: GR Course-Dept Schedules Exam
Description: This course aims to provide students with a theoretical and practical understanding of current operational challenges faced by service organizations. It explores both quantitative and qualitative tools and methods for the effective planning, design, marketing, management, and improvement of service operations.