Course Schedule and Catalog
Course Schedule - Spring Semester 2025
Meeting location information can now be found on student schedules in ESTHER (for students) or on the Course Roster in ESTHER (for faculty and instructors).Additional information available here.
Meeting location information can now be found on student schedules in ESTHER (for students) or on the Course Roster in ESTHER (for faculty and instructors).Additional information available here.
CMOR 452 001 (CRN: 26312)
SERVICE SYS ANALYTICS
Long Title: SERVICE SYSTEMS ANALYTICS
Department: Comp Appl Math Operations Rsch
Instructor: Gray, Joshua
Meeting: 4:00PM - 5:15PM MW (13-JAN-2025 - 25-APR-2025)
Part of Term: Full Term
Grade Mode: Standard Letter
Course Type: Lecture
Language of Instruction: Taught in English
Method of Instruction: Face to Face
Credit Hours: 3
Course Syllabus:
Course Materials: Rice Campus Store
Restrictions:
Must be enrolled in one of the following Level(s):
Undergraduate Professional
Visiting Undergraduate
Undergraduate
Prerequisites: CMOR 360
Corequisites: CMOR 350
Section Max Enrollment: 30
Section Enrolled: 0
Enrollment data as of: 15-NOV-2024 3:45AM
Final Exam: Scheduled Final Exam-Dept Room
Description: This course provides a broad exploration of large-scale service systems using data analytics, stochastic models, optimization and simulation techniques. In particular, through the data collection, preparation, visualization and analysis, students will understand the demand and service processes. Through the optimization and stochastic models and simulations, students will formulate decisions problems to determine optimal capacity (workforce and other resources) and resource allocations to meet the in the long-term and short-term horizons. Applying these modeling and analytical techniques and tools, students will conduct case studies in modern service systems such as healthcare, on-demand service systems, transportation and recreational services.