Course Schedule and Catalog
Course Schedule - Fall Semester 2004
Meeting location information can now be found on student schedules in ESTHER (for students) or on the Course Roster in ESTHER (for faculty and instructors).Additional information available here.
Meeting location information can now be found on student schedules in ESTHER (for students) or on the Course Roster in ESTHER (for faculty and instructors).Additional information available here.
MGMT 739 001 (CRN: 21712)
SHAREHLDR EMP & CUSTOMER
Long Title:
Department: Management
Instructors:
Meeting: 2:15PM - 3:45PM TR (27-SEP-2004 - 17-DEC-2004)
Part of Term: MBA Modules 2+3
Grade Mode: Standard Letter
Course Type: Lecture
Method of Instruction: Face to Face
Credit Hours: 2
Course Syllabus:
Restrictions:
Must be enrolled in one of the following Program(s):
MBA
Section Max Enrollment: 500
Section Enrolled: 16
Enrollment data as of: 16-MAY-2024 11:00PM
Description: DELIVERING SHAREHOLDER, EMPLOYEE AND CUSTOMER VALUE
*****
The course delivers fundamental concepts of how a company delivers value to its primary stakeholders. Successful business models are examined and analyzed Successful companies will be examined, primarily in the way of delivering value. The course will highlight what constitutes a good value chain and why. A portion of the course will revolve around the definition of value and the formulation of a "value proposition". A delineation will be made in the formulation of the "value proposition" for companies with different value disciplines. Real examples and case studies will be shared with the students derived from many years of the instructors' consulting experience with internal and external customers in their pursuit to provide satisfaction to all three major stakeholders: Customers, Employees, and Shareholders.
*****
Instructor(s): Merrill, Papadopoulos